Psychology FAQ’s

Why would I see a Psychologist?

There are many reasons why people see a Psychologist. Many people who see a Psychologist are generally functioning well in life but may be experiencing unhelpful feelings, thoughts or behaviours that prevent them from functioning to their full potential or finding meaning in life.

Sometimes, changes at work or in personal life can trigger difficulties or mental health problems or the feeling of being stuck and lacking direction. Alternatively, some people may have been struggling over a long period of time, and decide that it is time to get some help.

Some of the reasons why you may see a Psychologist are:

  • Anxiety, depression, grief, self-esteem
  • Work and life stress
  • Life transitions and changes
  • Relationship difficulties
  • Improving your wellbeing
  • Coping skills
  • Improving performance

If you would like to have a conversation with the Psychologist prior to the first appointment to discuss your concerns and ascertain whether you could benefit from seeing a psychologist please click on Contact Us or send an email to and the Psychologist will contact you to discuss your questions or concerns.

  • What happens in the first appointment?

During your first appointment the Psychologist will ask about your current concerns, the history of these concerns and what you would like to get out of engaging in psychology sessions. Sometimes questionnaires may be used to assist with understanding your unique situation.

  • How long are appointments and how much do they cost?

All psychology appointments will run for approximately 50 minutes to one hour. Individual psychology sessions cost $190.00 (Medicare rebate available).

  • Can I claim sessions through Medicare?

Medicare offers rebates for up to 10 sessions per year for eligible clients. Medicare will refund around $128.40 per session. You must be referred by a GP to access Medicare rebates and have completed a “Mental Health Care Plan” prior to seeing the psychologist.

You will need to make an appointment with your GP in order to assess your eligibility for a Mental Health Care Plan.

We are able to electronically process your Medicare rebate. Alternatively you can take your receipt directly to Medicare to collect the rebate.

  • Can I claim rebates through my private health fund?

Rebates may be available for psychology services through private health insurance funds. Please contact your private health insurance fund to clarify what your policy covers. Clients with private health insurance will pay for the session at the time of the consultation, and then process the receipt directly with their private health insurance to claim the rebate. Note that you cannot claim the Medicare gap fee from your private health insurance and that rebates can only be claimed from either your health insurance or Medicare.

  • Are my sessions confidential?

All the information you share with the psychologist will be kept confidential. Client notes will be stored securely and will remain confidential until they are destroyed. There are a few exceptions to confidentiality. Firstly, if your safety is compromised, the psychologist may need to arrange additional support for you, which may require disclosing information about you with others, such as family members. Secondly, in rare occasions, a court can subpoena your file notes.